Frequently Asked Questions
Everything you need to know about your Alpinestars order.
How do I determine my correct size for Alpinestars gear?
We provide a comprehensive size guide on each product page. We recommend taking precise measurements of your chest, waist, and inseam while wearing thin undergarments to ensure the most accurate fit for our performance apparel.
What is your return policy for technical riding gear?
We offer a 30-day return policy for all items. Products must be in original, unworn condition with all tags and protective films attached. Please note that safety equipment cannot be returned if it has been used on the road or track.
How long does shipping take for international orders?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by destination but generally range from 7-14 business days. Tracking information is provided via email once your order leaves our warehouse.
Are Alpinestars products covered by a warranty?
Yes, all Alpinestars products are covered by a limited 1-year warranty against defects in materials and workmanship. This does not cover damage caused by normal wear and tear, accidents, or improper care.
How should I clean and maintain my leather racing suit?
Leather items should be cleaned using a damp cloth and specialized leather cleaner. Avoid using heat to dry leather and never use harsh chemical solvents. We recommend applying a leather conditioner periodically to maintain flexibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For select regions, we also offer installment payment options through Klarna and Affirm.